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Key Features
Img9.jpg            Full Account Monitoring

 

Our online account access will allow your company to view or notate your accounts in real time. Additionally, you will be able to review work procedures, place business, check status, view payment history and even check on invoices. Once your company has signed up for our services your company will be issued a unique user I.D. and password. The online access is available from 8:00am to 5:00pm Pacific Time. To view a sample of our online features please click on the Client Login button.  From there, select "Sign On".  Under the client login tab enter the user I.D. (PRO) and the password (NEWCLIENT). Or, for a step-by-step walk through, please call James F. Vehslage at 1-800-394-9461.

 

 

Prompt Return Calls

 

Our clients receive the utmost attention, not only from their sales representative, but also the principals of the company. Clients will always receive the benefit of dealing directly with a decision maker. Clients will have access to direct contacts through either a mobile phone, office number or by e-mail. Any client communicating through voice mail or via email will receive a response from their representative or an owner within 30 minutes following their communication.

 

 

Remittance

 

Standard net remittance is issued monthly on the 16th of each month.  All personal or business checks have a 15-business day hold to assure clearance of funds.  Our company also offers direct remit in which every debtor payment is forwarded to the client upon receipt and we bill for our fees on a net 15-day basis (on approved credit contract required).

 

 

Work Procedures

 

First debtor contact is attempted within 24 hours.

First collection letter is sent within 24 hours.

Asset Search

Corporate Records Search

If no response within 10 business days, the file is assigned to a private investigator on justified accounts.

Continued collection calls and or letters.

File conclusion within 180 days.

 

 

Legal

 

We utilize a nationwide network of attorneys through the Commercial Law league of America for accounts that need to be litigated.  By using outside attorneys, you are assured that we only file suit on accounts in which litigation is the only possible option to enforce payment.  Legal action is only taken if we receive written authorization from you to do so.

 

Private Investigators

 

In select cases face-to-face collections are a very effective tool in the account recovery process. Our nationwide network of private investigators will go to the location of the debtor within 72 hours of assignment. Their investigation will include the following: pictures of the location along with vehicles or any other possible assets, a written demand letter from our office and if the investigator makes contact with the debtor he/she will offer to call our office from his/her cell phone so the debtor can find out why the investigation is being performed. In some cases, we walk away with payments.

 

 

Installment Agreements

 

Whenever possible, we secure all monthly payers with stipulations of judgments or promissory notes and try to secure each with assets or co-signers.   This greatly reduces the likelihood of a broken payment arrangement and also gives our clients much more leverage to enforce the agreement in the event of a payment default.

 

 

Insured, Licensed, and Bonded 

 

Peak Financial Services LLC is a fully insured, licensed, and bonded debt collection agency with a proven track record of compliance with state and federal regulatory agencies.

 

 

State of the Art Collection System 

 

Our collection software is supported by one of the industry's foremost providers of custom debt collection software systems, and is  fully scalable, integrating sophisticated multi-user contact management, financial tracking, batch and ad hoc letter series, data import and export, flexible reporting, integrated web access, client billing, credit bureau reporting and much more.

 

 

Credit Bureau Reporting 

 

To further strengthen our recovery efforts, Peak Financial Services LLC reports accounts to Dun & Bradstreet, Trans Union, Equifax and Experian using the Industry Standard Metro 2 and 272 file formats, which also enables us to determine your customers' ability to pay as well as to obtain asset and location information on your delinquent customers.

 

Call anytime for more info.

1-800-394-9461


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